FAQ’s
Frequently Asked Questions
Browse through our common inquiries to find insights about our products, policies, and services.
Are your products 3rd party tested?
All our products are sourced from suppliers who test via trusted independent labs such as Janoshik, with results fully verifiable online.
We provide third-party COAs for almost all batches on request. Occasionally, while updated documentation is finalised, we may supply official in-house analysis in the interim – full third-party reports follow as soon as available. Every batch adheres to our rigorous quality and purity requirements.
Request a full Certificate of Analysis (COA) / third-party testing for any product listed.
Contact us via WhatsApp +447892699995
E-mail: ranked.peps@gmail.com
How long does delivery typically take?
We use fully tracked (Royal Mail Tracked 24) and insured delivery services for all orders, so you can follow your parcel every step of the way. We aim to dispatch all orders the next working day after an order is placed. Estimated delivery times once dispatched:
– UK Mainland: 1–3 working days
Please note: delivery times are estimates only and cannot be guaranteed. Delays may occur due to courier issues, customs checks, or circumstances outside our control.
How should I store my peptides?
Peptides should generally be stored in a cool, dry place away from direct sunlight. Unopened vials are best kept refrigerated at 2–8°C.
Once reconstituted, keep refrigerated and use within the recommended timeframe. Specific storage guidance is also provided with each product or available on request.
Whats your returns Policy?
All items sold are research‑only products. Due to the nature of these goods – including hygiene, safety, and regulatory reasons – we cannot accept returns or offer refunds simply because you have changed your mind, ordered the wrong item, or no longer require the products.
- When We Will Accept Returns or Issue Refunds
We will only consider returns or refunds in the following circumstances:
– Damaged or faulty items: If products arrive damaged, broken, or defective.
– Incorrect items: If you receive a product different from the one you ordered.
– Items not received: If your order is confirmed as lost in transit by the courier.
